Privacy Policy

Last Updated: December 12, 2025

1. Overview

Welcome to https://b2b.mywishholidays.com/ (the “Booking Platform”), a service provided by My Wish Holidays. We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our booking website, create an account, or utilize our travel booking services.

2. Information We Collect

We collect specific types of information to provide you with a seamless booking experience:

  • Personal Information: When you register, request a quote, or make a booking, we may collect personally identifiable information including:
    • Identity Data: First name, last name, date of birth, and gender.
    • Contact Data: Email address, phone number, and physical address/country.
    • Account Credentials: Username and password for your member account.
    • Payment Information: Credit/debit card details and billing information required to process payments (processed securely via our payment gateway partners).
  • Booking Details: Information regarding your travel plans, such as destination preferences, tour dates, special requests (e.g., dietary restrictions), and the names of fellow travelers.
  • Usage Data: We automatically collect information about how you interact with our platform, such as your IP address, browser type, operating system, and the pages you visit.
  • Cookies and Tracking: We use cookies to manage your login session, remember your preferences, and analyze site traffic to improve our services.
3. How We Use Your Information

We use the information we collect for the following purposes:

  • Facilitating Bookings: To process your travel reservations, book flights/hotels/tours, and manage payments.
  • Account Management: To create and manage your user account, allowing you to track payment status, view booking confirmations, and rate your tours.
  • Communication: To send you booking confirmations, travel updates, invoices, support responses, and newsletters (if you have opted in).
  • Service Improvement: To analyze user behavior and feedback, helping us improve our website functionality and travel offerings.
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests.
4. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. However, we may share your data in the following circumstances:

  • Travel Service Providers: We must share your relevant booking details (Name, Passport info, etc.) with third-party suppliers such as airlines, hotels, transport operators, and tour guides to fulfill your travel arrangements.
  • Payment Processors: We use trusted third-party payment gateways to process transactions securely.
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security

We implement robust security measures to protect your personal information.

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our servers, ensuring your payment and personal details remain secure.
  • While we strive to use commercially acceptable means to protect your data, please remember that no method of transmission over the Internet is 100% secure.
6. Your Rights and Choices
  • Account Access: You can review and update your personal information at any time by logging into your account on https://b2b.mywishholidays.com/
  • Opt-Out: You may unsubscribe from our marketing emails by following the “unsubscribe” link in the emails or by contacting us directly.
  • Guest Booking: You have the option to continue as a guest for certain services if you prefer not to create an account, though some tracking features may be limited.
7. Children’s Privacy

Our services are not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this page periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • My Wish Holidays
  • Address: Dhillon Tower, Amritsar Road, Moga, Punjab – 142001, India
  • Email: info@b2b.mywishholidays.com
  • Phone: +91 99884-06278